CITY DEALS respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit citydeals.ge, contact us, subscribe to our newsletter or submit a booking request.

1. Who We Are

CITY DEALS helps users discover local offers from restaurants, hotels, spas, shops and activity providers in Batumi, Tbilisi and other participating cities.

The organisation responsible for your personal information is:

Legal business name: [Registered business name]
Address: [Full registered address, Georgia]
Email: hello@citydeals.ge

2. Information We Collect

Depending on how you use our website, we may collect:

  • Contact information: Your name, email address and phone number.
  • Booking information: Your selected deal, business, preferred date and time, number of guests and any details you provide with your request.
  • Messages: Information you submit through our contact forms or other communications.
  • Newsletter preferences: Your email address and subscription choices.
  • Technical information: Your IP address, browser type, device information and website activity, where collected through server logs or enabled website tools.

Please avoid including sensitive personal information in booking notes or contact messages unless it is necessary for your request.

3. How We Use Your Information

We use personal information to:

  • Process booking requests and communicate with you about them.
  • Share necessary booking details with the business you select.
  • Respond to questions and provide customer support.
  • Send newsletters and promotional offers when you have opted in.
  • Operate, maintain and improve our website.
  • Protect our services against fraud, misuse and security threats.
  • Meet applicable legal obligations.

Depending on the purpose and applicable law, we process information to handle your request or provide a service, with your consent, to meet legal obligations, or for legitimate interests such as website security.

4. Information Shared with Local Businesses

When you submit a booking request, we share the information needed to handle that request with the relevant business. This may include your name, contact details, booking date, number of guests and booking notes.

The business may process your information under its own privacy policy. Please contact it directly if you have questions about how it uses your information.

5. Service Providers and Other Disclosures

We may use service providers for website hosting, booking management, email delivery and technical support. They receive access to information needed to perform their services.

Providers used by CITY DEALS: [List actual providers and their services.]

We may also disclose information when required by law, to respond to a lawful request, or to protect legal rights and the security of our services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functions, remember preferences and, where enabled, understand website usage.

Cookies and tools used: [List actual cookies, analytics or advertising tools, their purposes and expiry periods.]

Where consent is required, optional cookies will be used only after you agree. You can manage your choices through [cookie settings link] or your browser settings. Blocking essential cookies may affect some website functions.

7. Marketing Communications

If you subscribe to our newsletter, we use your email address to send offers, updates and news about CITY DEALS.

You can unsubscribe using the link in our marketing emails or by contacting hello@citydeals.ge. Booking and support messages may still be sent when needed to handle your requests.

8. How Long We Keep Information

We retain personal information for the time needed to fulfil the purposes described in this policy, meet legal requirements and resolve disputes.

Our retention periods are:

  • Booking records: [Period or criteria.]
  • Contact and support messages: [Period or criteria.]
  • Newsletter information: [Period following unsubscribe, including any minimal opt-out record.]
  • Technical logs: [Period.]

When information is no longer needed, we delete it or anonymise it.

9. International Processing

If our service providers store or process information outside Georgia, we will identify the relevant locations and use safeguards required by applicable law.

Locations and safeguards: [Complete based on your actual providers, or remove this section if no international processing occurs.]

10. Keeping Information Secure

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. No website or transmission method can guarantee absolute security.

11. Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, or a copy in a portable format. You may also have the right to object to certain processing.

Where processing relies on consent, you can withdraw it. Withdrawal does not affect processing carried out lawfully before that withdrawal.

To make a request, email hello@citydeals.ge. We may need to verify your identity before responding. You may also raise a complaint with the relevant data protection authority.

12. External Websites

Our website may link to business websites, social media platforms or other third-party services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy as our services or data practices change. The latest version will appear on this page with an updated date. Where required, we will notify you of significant changes.

14. Contact Us

For questions about this Privacy Policy or your personal information, contact:

CITY DEALS
Email: hello@citydeals.ge
Address: [Full business address, Georgia]